Deepak

Amazing location. Great staff, clean and well maintained property. Very clean and well maintained rooms. The view from the room was incredible.

Akanksha

The Location is spectacular, along with the beautiful waterfall and valley view all around you, the staff and their overall hospitality is very pleasing which makes the stay more enjoyable. The food is reasonable as compared to any other 5-star property, and is delicious. We tried the buffet and a la cart as well, every dish we ordered was well-prepared and very tasteful. The staff arranged a special dinner for us, on my husband's request, to celebrate my birthday, Hotel also provided us with an amazing birthday cake, thought that was requested by us when we booked. They have many activities arranged for he guests, one can enjoy cultural performances, nature walk, Yoga etc. The rooms were clean and well kept, we stayed in the Waterfall view room, and then were upgraded to the Presidential suite (for free), best birthday ever :D. The hotel and its staff make you feel welcomed, and pampered.

M

Location surrounding the hotel was great...Lots of walk nearby. Staff were great. Got cultural shows every other day. Infinity Swimming pool was stunning.

Sarwardotcom

Good hospitality, very trained hotel staff, Friendly front desk staff, Food was very healthy and tasty at par with international cuisine

Marius

Everything. Other Munnar hotels also have 5 stars, but this is a western style 5 stars, or even 6. Facilieties are modern, luxury style decorated, but the staff effort done for the customer is extraordinary.

Jack

Bed was really soft, and the views around the hotel were incredible. Rooms were very nice and staff cleaned them thoroughly each day. Also sent us extra products on request quickly if we required any. The staff were very friendly and attentative. Food was also immaculate! Dinner and breakfast with a lot of choices. The activities the hotel placed on for guests were also great, especially the yoga and nature walk to Attukad Waterfalls. The infinity pool was great with outstanding views also. Staff go out of their way to help, we had both early check in and late check out they helped us without any problems. They helped us book a taxi to and from Cochin airport, and our jeep safari to Kolukkumalai tea plantations.

Gaurav

Booking was fine hotel was vood but the experience wwith booking.com was bad while making a reservation it showed me that i willbbe charged 15000 rs but my card was later charged for 19000 something as it added extra tax and charges later it was a miss leading information as a customer very unhappy with the booking.com website