This elegant 4-star hotel in Gerlos is only 150 metres from the newly built Dorfbahn Cable Car and 800 metres from the Isskogelbahn Cable Car and the Zillertal Alps Ski Area. It features a gourmet restaurant and a spa area with an indoor pool. The free ski bus stops opposite the hotel.

The rooms of Hotel Kristall are elegantly decorated with solid wood furniture in a traditional Tyrolean style. They feature a balcony, a flat-screen cable TV, and a bathroom.

The breakfast buffet includes a large selection of regional products. Guests can dine at the on-site Manana's a la Carte restaurant.

Spa facilities include a sauna, a Kneipp pool, a steam bath, a hot tub, and a modern gym. Free parking is available on site. Ski deposit is possible directly at the bottom station of the Dorfbahn Cable Car, available at a surcharge.

The local destination fee "Free Mountain" includes several benefits for guests, such as free use of a ski depot at the valley station of the newly-built Dorfbahn Cable Car in winter, and in summer, free use of local cable cars and free use of the property's mountain bikes.